General Conditions of Sale (GCS)

General Conditions of Sale (GCS)

1. Purpose

These General Conditions of Sale govern the contractual relations between Aéria Paris and its customers in the context of the online sale of portable humidifiers.

2. Products

The essential characteristics of the products presented on the site. Illustrative photographs accompany the descriptions. The products comply with current French legislation.

3. Price

Prices are listed in euros, all taxes included. Delivery charges are extra and calculated at the time of ordering.

4. Order

The order is validated once the customer has accepted these General Terms and Conditions, completed the order form, and made full payment. Aéria Paris reserves the right to cancel any order in the event of a dispute with the customer.

5. Payment

Payment is made online using the methods offered on the website (credit card, PayPal, etc.). The transaction is secure.

6. Delivery

Delivery terms are detailed on the "Delivery" page. Delivery times are indicative and Aéria Paris cannot be held liable for any delays beyond its control.

7. Withdrawal and returns

In accordance with the law, the customer has 14 days from receipt of the product to exercise their right of withdrawal without giving a reason. The product must be returned in perfect condition, complete, and in its original packaging. Return shipping costs are the customer's responsibility, except in the case of a defective product or delivery error.

8. Warranty

The products benefit from the legal guarantee of conformity and hidden defects. In the event of a defective product, contact customer service at aeriaparis@gmail.com .

9. Liability

Aéria Paris cannot be held responsible for indirect damages resulting from the use of the products sold.

10. Personal data

The data collected is necessary for order processing and customer relations. For more information, see our Privacy Policy.

11. Applicable law and disputes

These General Terms and Conditions are subject to French law. In the event of a dispute, an amicable solution will be sought before any legal action is taken.