FAQ

FAQ - Frequently Asked Questions

What humidifier models do you offer?

We currently offer three portable, compact and efficient models, perfect for purifying and humidifying the air wherever you are.

How long does the battery of your humidifiers last?

The battery provides approximately 6 hours of continuous use, depending on the model.

How do I maintain my humidifier?

For optimal maintenance, clean the tank regularly with a soft cloth and warm water. Avoid abrasive products.

What are the delivery times and costs?

Standard delivery is free for orders over €50 and takes between 3 and 7 business days in mainland France. For orders under €50, a fee of €3.90 applies.

For the European Union, the fee is 22 euros for any order under 50 euros and delivery is free above this amount.

For international deliveries outside the EU, the cost is 29 euros for orders under 50 euros, delivery is free above this amount.

Delivery times vary from 2 to 8 business days depending on the destination. Shipping costs are automatically calculated when you place your order based on your delivery address and the weight of the package.

Can I return a product if I am not satisfied?

Yes, you have 14 days after receipt to return your product, provided it is in its original packaging and in perfect condition.

Do you have a warranty on your products?

Yes, all our humidifiers come with a 2-year manufacturer's warranty.

How can I contact you for after-sales service or a question?

You can write to us via our Contact page or directly at aeriaparis@gmail.com . We respond quickly!